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Home / FAQ

Frequently asked questions.

Straightforward answers for seniors, families, and healthcare professionals.

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For seniors & families

Does this require a wearable button or pendant?

No. Our radar monitors the home without pendants or buttons that are easy to forget, lose, or leave on the charger.

Are there cameras in the home?

No cameras are ever used. Medical-grade radar senses movement and position — “points of presence” — without capturing a single image of your loved one.

Can it be used in bathrooms and bedrooms?

Yes. Because the radar is privacy-first and captures no images, it can be safely placed in bathrooms and bedrooms — the highest-risk areas for falls — where no one would ever put a camera.

What happens the moment a fall is detected?

The system detects the fall instantly and TalkAssist opens a live, two-way voice connection automatically — so someone can speak with your loved one right away and send help with full context.

Does it work in the dark?

Yes. Unlike cameras, radar works in total darkness. Protection is the same at 2 PM or 2 AM, with no glowing lens in the corner of the room.

Is my loved one’s private information uploaded to the cloud?

Our systems are closed-loop. Movement data is processed locally, not uploaded for humans to review, and the system only alerts family or emergency services when a crisis is detected.

What happens if the internet or power goes out?

The hardware includes local intelligence and battery backup, so the system keeps watch through temporary outages.

How do we get started, and what does it cost?

Every situation is a little different, so we start with a short, no-pressure consultation to recommend the right setup. Request a consultation or call us and we’ll walk you through it.

For facilities & care professionals

How does this impact staffing levels?

The platform acts as a force multiplier for your team, letting staff prioritize rounds and respond immediately to the residents who need them most.

What reporting is available for care plans?

We provide comprehensive wellness trends and activity reports — invaluable for family consultations and objective care-plan reviews.

How does this help with risk management?

The platform provides objective, time-stamped data about incidents. That documentation is essential for compliance and for protecting the facility.

Can it integrate with our existing call systems?

Yes. TalkAssist unifies panic buttons, pull cords, and call buttons into a single intelligent system, so alerts become live conversations instead of silent signals.

Take the first step toward smarter, kinder care.

Tell us about your situation and we’ll reach out to talk through a solution that fits — no pressure.

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